Frequently Asked Questions

The FAQ provides answers to the most frequently asked questions.

General Questions

• What does VetAnyware do?
  We are an Veterinary business software solutions company.
• What is your relationship with OpenVPMS, an open source Veterinary Practice Management Software?
  We provide commercial support and services around the OpenVPMS software solution.

VetAnyware Hosted

• What technology is used to power VetAnyware OpenVPMS hosted?
  We use Amazon Compute EC2 for our hosting.  It provides us the ability to provide 99.95% uptime (less than 30 minutes of downtime a year) load balanced across servers in the western and eastern United States.  For our software infrastructure, we use enterprise class software from IBM (IBM WebSphere Application Server and IBM DB2 Database Server).  The same software that is used to power websites like ebay.com.
• Where do I get support?
  If you have a support contact through VetAnyware, VetAnyware provides phone and email support.